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easyHR-Former eXcell Contract Associates

Below you will find information to assist you in your transition from employment as a former eXcell contract associate. Please keep in mind that the Confidentiality and Non-Solicitation Agreement that was part of your employment with eXcell, a division of CompuCom Systems, Inc. is still in force and effect.

We wish you the best in your future endeavors.

The eXcell HR Team


Benefits Information

As a terminated associate, you may be eligible for the following:


Health Benefits

  • Please note that your benefits (health, life, disability) end at midnight on your last day worked.
  • Federal COBRA law allows you to continue medical, dental and vision plans you are enrolled in at the time of your employment end date.
  • Please see this important information about COBRA.
  • There may be other coverage options for you and your family. You may be able to buy coverage through the Health Insurance Marketplace. Additionally, you may qualify for a special enrollment opportunity for another group health plan for which you are eligible (such as a spouse’s plan), even if the plan generally does not accept late enrollees, if you request enrollment within 30 days of your CompuCom benefit termination date.
  • You will receive a COBRA enrollment packet in the mail at your home address from Meritain (CompuCom’s COBRA administrator). Contact Meritain at 800.925.2272 with any COBRA questions.



Contact Info

401(k) Administrator
Fidelity Investments
Phone: 800.835.5097

COBRA Administrator
Meritain COBRA Customer Service
Phone: 800.925.2272

Life Insurance Administrator
Phone: 800.524.0542

CompuCom easyHR
CompuCom-Human Resources
8106 Calvin Hall Rd.
Fort Mill, SC 29707

Phone: 866.4EASYHR
Fax: 972.856.0126
Email: easyhr@compucom.com

eXcell, a division of CompuCom Systems, Inc.
11900 NE 1st Street, Suite 200
Bellevue, WA 98005
Phone: 425.974.2000
Fax: 425.974.2001

Life Insurance

  • You may be eligible to continue your life insurance by converting/porting to an individual policy. Contact Prudential within 60 days of your benefit end date at 800.524.0542 for additional information about your options, including rates.



  • To request a distribution or rollover of your 401(k) account, access your account online at https://netbenefits.401k.com/ or call Fidelity at 800.835.5097.
  • If the vested account balance (not including any rollovers into your CompuCom 401(k) account) is under $1,000, your account is subject to being automatically cashed out. Please contact Fidelity for information about options available to you.
  • View the 401(k) Summary Plan Description.


Expense Reporting

  • As a terminated associate, you will no longer have access to iExpense to submit online expense reports. Therefore, you must submit an expense report manually to your former eXcell manager for approval. Please contact your former eXcell manager to request a manual expense form. Receipts and management approval are required for final expense report submission.


Time Reporting

  • As a terminated associate, you will no longer have access to the eXcell time keeping system(s). Please contact your former eXcell manager if you feel that any adjustments are required to your hours worked.


Payroll and Personal Information

  • Should you need to update your personal information including address changes, banking information or choose to view prior pay slips, you can still access your Workday account through March 31 of the year following your termination date.
  • If you are unable to log into the Workday external site: https://wd5.myworkday.com/compucom/login.flex?redirect=n; send an email to HRISRequests@compucom.com and provide them with your former employee ID # and request they reset your external password.
  • W-2 Forms are usually sent out the last week of January. Re-prints of duplicate W-2 forms will be available after February 15.  There is a $10 administrative fee for duplicate requests.
  • To update your address or request assistance with eXcell send an email to tm-012-resourcemanager@excell.com 


Workday Access

  • You must have a non-network password to access the Workday external site after you have terminated from CompuCom. https://wd5.myworkday.com/compucom/login.flex?redirect=n
  • If you have previously accessed Workday from outside the CompuCom network, whether on your computer or your phone, you should use the same password.
  • If you have not previously accessed Workday from outside the CompuCom network, you must request a reset of your Workday password by emailing HRISRequests@compucom.com and providing them with your former employee ID #.


Verification of Employment


Employee Assistance Program (EAP)

The Employee Assistance Program (EAP) provides confidential, professional short-term counseling to help former associates in resolving difficult problems. It is available at no cost to all associates and anyone significant in their life.

  • Available for 90 days after termination date
  • ComPsych®, The GuidanceResources Company®, is available to help 24 hours a day:
  • U.S. Phone: 888.327.0432
  • U.S.TDD: 800.697.0353